Compliance

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Sonepar’s Compliance Program

Sonepar’s Code of Conduct, and its related Policies and Procedures, all form part of a comprehensive Group Compliance Program.

 

This also includes educational and information campaigns, risk mapping, reporting, whistleblowing, assessments, and audits.  

All Committed, All Compliant!

Complying with legal and regulatory requirements is a challenge we meet. However, we not only rise to this challenge but go beyond it, because we make compliance and integrity a core, daily priority for our associates.  


Sonepar is committed to the highest ethical, social, and environmental standards. We aim to be a responsible corporate citizen in Canada. 

Sonepar’s Code of Conduct

The Group's Code of Conduct is the reference document for global compliance and integrity within Sonepar.

 

It is regularly updated with the latest regulatory developments, best practices, and Sonepar’s corruption and influence peddling risk mapping.

 

All Sonepar Regions and support functions have played their part in creating this reader-friendly Code of Conduct, which sets out the principles and rules of good conduct that all Sonepar’s associates must use as a guide to their daily business – everywhere and every day.

Download Code of Conduct

Download

Supplier Code of Conduct

Sonepar expects its business partners to commit to the same high ethical standards. To ensure this, we use a dedicated Supplier Code of Conduct that sets out clearly defined expectations; and the Group uses specific procedures and tools to assess the integrity of its business partners.

Download Supplier Code of Conduct

Download

Conflict Minerals & Human Rights Policies

Conflict Minerals Policy

Sonepar is deeply committed to responsible sourcing, as an important part of its CSR strategy. We do our best to ensure that our suppliers’ products and components do not contribute to adverse impacts on human rights.

Download

Human Rights Policy

As the world leader in the B-to-B distribution of electrical products and related solutions and services, Sonepar is an influential player throughout its value chain.


As set out in its Code of Conduct, Sonepar is committed to providing a working environment that ensures that all associates are treated fairly, equally, and decently. We believe that everyone has the right to be treated with dignity and respect.


Our Human Rights Policy further detail our commitments. It applies to all Sonepar operating subsidiaries. It can also be made available to our external stakeholders to provide guidelines for everyone and to make our expectations of our Suppliers Code of Conduct clear.

Download

Modern Slavery Report

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Speak Up!

At Sonepar, we are committed to fostering a culture of integrity, transparency, and accountability. To support this commitment, we have established a Speak Up Policy.

 

Associates and third parties may raise their concerns by using the Speak Up Line.

 

Associates may also contact their manager, the Human Resources or the Legal and Compliance Departments.

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What is the Speak Up Line?

The Speak Up Line is a dedicated service that allows associates, contractors, suppliers, and other stakeholders to report concerns anonymously or openly.

 

This service is available 24/7 and ensures that your voice is heard, and your concerns are addressed promptly and professionally.

 

You may use the Speak Up Line to report on human rights, fraud, corruption, influence peddling, data privacy, harassment, international sanctions and embargoes, health and safety, the environment, discrimination, crimes, and other offenses.

Over the Phone

Find your local phone line number in the user guide.

By Email

Email the Group Compliance team.

Online

Visit our secure web portal.

What Information Should be Provided?

All reports must be as factual and complete as possible.

 

Reports must contain information that answers the following questions:

  • What happened?

  • When did it happen?

  • Who was, or is, involved?

  • Are the circumstances ongoing?

  • What is the risk or urgency of the situation?

  • How do you know about these circumstances?

  • Are there witnesses or any other people affected by the situation?

 

If a reporter has documentation or other supporting evidence, it can be shared via the platform too.

Confidentiality and Non-retaliation

Reports made through the Speak Up Line are treated with the utmost confidentiality. You may choose to remain anonymous. However, note that a non-anonymous report will be treated more efficiently.

 

Sonepar strictly prohibits retaliation against anyone who raises a concern in good faith.

 

Follow-Up and Resolution

After you submit a report, our compliance team will review and investigate the matter thoroughly. You may be contacted for additional information if needed. We are committed to resolving issues fairly and taking appropriate corrective actions when necessary.

We believe that everyone has a role in maintaining our integrity standards. By using the Speak Up Line, you help us uphold our values and ensure a safe, respectful, and compliant workplace for all.

Thank you for your commitment to integrity!

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About Us

Sonepar in Canada is an independent family-owned company in the B2B distribution of electrical, industrial and safety products and related solutions.

Commitments

Sonepar is committed to very high ethical, social, and environmental standards.

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Sustainability

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority.

Locations

We are represented by 6 locally managed electrical and industrial distributors, and have over 90 locations with coverage in 8 provinces.